To establish a strong business relationship effective communication practices must be established. It's nothing worse to be working on a project and not receive an important email, call, or text that plans have changed. No matter how minor or major the lack of communication is poor communication will strain the productivity of the organization. So awareness of this problem needs to be solved immediately.
Step #1. To achieve success through
effective business communication you must learn how to express your ideas, instructions, and directions clearly. This brings to mind a mighty war strategist name Sun Tzu
. He said "If instructions are not clear and commands not explicit, it is the fault of the commander". So this sums it up, you have to be clear in your communication.
Step #2. Choose the right communication format for each situation. Email, text, letter or phone call are all different formats. Don't use one of these formats all the time.
Step #3. Establish and maintain good communication with your employees this will increase productivity.
Step #4. You have to remember it's not what you say it's how you say it. People are tuned in on how you say things and they watch your gestures and read your body language. As long as communication is effective from the top than the employee's will follow as well. By having effective communication among the employee's, it will boost productivity and it will also create respectful relationships.
So to sum it up I'm going to leave you with four effective styles of communication that will help you to understand people while growing your business.
#1. Controller- this type of person wants the facts and to get straight to the point.
#2. Promoter- This type of person loves people and love to talk. They are naturally social butter flies.
#3. Supporter- This type of person is very calm and cool. They are low-keyed people and very patient.
#4. Analyzer- This type of person is very detailed oriented all they want are the facts and figures. So there you have it and always remember that "Your bottom line is our business". Ricky Downs ,CEO
Starting a small business is almost like taking a roller coaster ride. It can become very emotional. We would like to think that in our business lives, we make our decisions with a business head and not a bleeding heart. However, the truth of the matter is that either positive or negative human nature kicks in and emotions plays a part. As you build your business you will go through several emotional phases. I have identified 5 of them in which I went through that I'm going to share with you.
#1. Examination- To examine is to investigate thoroughly. This happens in the beginning when you are gathering as much information as you can about the business that you are looking at to start.
#2. Information- Defined as knowledge obtained from investigation, study or instruction. At this stage you are not only learning about your business but also studying about your competition and obstacles in that field.
#3.- Confirmation- To confirm is to give approval. At this point you have made up your mind and moving forward with your decision.
#4.- Preparation- Here your working out the details and planning in advance. This is where your business strategy begins.
#5.- Determination- Most important of all of them. At this stage your mind, heart and soul is firm and fixed on achieving your desired goal in other words reaching your destination.
So remember emotions are involved in business like everything else in our lives. When emotions are relevant you should be able to recognize them. Emotions can be an indicator of both opportunities and also dangers. Keeping this in mind also remember that "Your bottom line is our business".
Ricky Downs , CEO
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